Gameplay questions, technical issues, advertising rewards and privacy requests go directly to YFY, the developer of Cloverlane Solitaire.
Contact player support
Include your app version, iOS version, device model, what happened and what you expected. A relevant screenshot can help. Never include passwords, payment details or unrelated personal information.
Email opens your mail app; this website does not submit a support ticket automatically. There is no guaranteed response time.
Gameplay help
How does Flipchain work?
Choose a card one rank above or below the current card. Taking it flips the remaining cards directly above, below, left and right. Hold an eligible card to preview the changes; release to keep the board unchanged. Tap to play. Clear all cards to finish.
What if I cannot find another move?
Try undo to revisit your sequence, or use a hint. A different order can reveal different ranks. Restart begins the current puzzle again; it does not change the matching rule.
How do I play Classic Solitaire?
Build descending stacks in alternating colors and move each suit to its foundation from ace to king. Draw-one and draw-three options are in Settings. Some settings take effect on the next deal.
An ad did not load or a reward did not arrive.
Ads depend on a network connection and available inventory. A rewarded ad must report successful completion; closing it early may not grant the reward. Wait and try again later. If the issue persists, email the approximate time, app version and the design or reward involved. We cannot promise inventory or a reward from an incomplete ad.
Can I recover progress or move it to another device?
Progress is stored locally. There is no developer-operated cloud-save account. Deleting the app may remove progress permanently, and we cannot guarantee recovery. Check your device backup options before removing the app.
How can I change privacy choices?
Review tracking in iOS Settings → Privacy & Security → Tracking. Where available, open Advertising privacy in the game’s settings for regional ad-consent choices. For data requests, email us and read the privacy policy.
User support policy
Support covers gameplay explanations, reproducible technical problems, advertising reward investigations and privacy requests for Cloverlane Solitaire. We may request relevant troubleshooting details. We do not provide device repair, account-password assistance, or guaranteed recovery of deleted local data.
Please describe issues respectfully and avoid sending confidential information that is not needed. We may limit repetitive, abusive or unrelated correspondence, without limiting applicable privacy or consumer rights. Updates and fixes depend on investigation and technical feasibility; no particular resolution or delivery date is guaranteed.
Support messages are handled as described in the privacy policy. Use of the app and website is described in our terms of use.